{"id":50309,"date":"2023-06-16T10:07:51","date_gmt":"2023-06-16T08:07:51","guid":{"rendered":"https:\/\/cms.zdv.uni-mainz.de\/studium\/semester-documents\/"},"modified":"2025-10-08T14:00:32","modified_gmt":"2025-10-08T12:00:32","slug":"semester-documents","status":"publish","type":"page","link":"https:\/\/www.studium.uni-mainz.de\/en\/during-your-studies\/organizing-your-studies\/semester-documents\/","title":{"rendered":"Semester documents"},"content":{"rendered":"<jgu-base-pageheader react-props=\"{\n    &quot;items&quot;: [\n        {\n            &quot;box&quot;: {\n                &quot;index&quot;: &quot;Enrollment certificate \\\/ semester ticket \\\/ student ID card&quot;,\n                &quot;title&quot;: &quot;Your Semester Documents&quot;,\n                &quot;link&quot;: {\n                    &quot;url&quot;: &quot;&quot;,\n                    &quot;title&quot;: &quot;Learn more&quot;\n                }\n            },\n            &quot;color&quot;: &quot;default&quot;,\n            &quot;image&quot;: {\n                &quot;url&quot;: &quot;&quot;\n            },\n            &quot;imgCredit&quot;: &quot;&quot;,\n            &quot;useVideo&quot;: false,\n            &quot;video&quot;: false\n        }\n    ],\n    &quot;type&quot;: &quot;border&quot;,\n    &quot;useBreadcrumb&quot;: true,\n    &quot;align&quot;: &quot;full&quot;,\n    &quot;quicklinks&quot;: {\n        &quot;show&quot;: false,\n        &quot;selects&quot;: []\n    }\n}\">\n<\/jgu-base-pageheader>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><jgu-base-image react-props=\"{\n    &quot;image&quot;: {\n        &quot;url&quot;: &quot;https:\\\/\\\/cms.zdv.uni-mainz.de\\\/studium\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2023\\\/11\\\/Grundstudium_Studis_Startseite.png&quot;,\n        &quot;id&quot;: 45530,\n        &quot;credit&quot;: &quot;\\u00a9 Rebekka Sch\\u00f6nefu\\u00df Grafikdesign\\\/Illustration&quot;,\n        &quot;title&quot;: &quot;Grundstudium_Studis_Startseite&quot;,\n        &quot;width&quot;: 1024,\n        &quot;height&quot;: 768,\n        &quot;srcset&quot;: &quot;https:\\\/\\\/cms.zdv.uni-mainz.de\\\/studium\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2023\\\/11\\\/Grundstudium_Studis_Startseite.png 1024w, https:\\\/\\\/cms.zdv.uni-mainz.de\\\/studium\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2023\\\/11\\\/Grundstudium_Studis_Startseite-300x225.png 300w, https:\\\/\\\/cms.zdv.uni-mainz.de\\\/studium\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2023\\\/11\\\/Grundstudium_Studis_Startseite-768x576.png 768w&quot;\n    },\n    &quot;align&quot;: &quot;&quot;,\n    &quot;hasLightbox&quot;: false,\n    &quot;caption&quot;: &quot;&quot;,\n    &quot;imgWidth&quot;: 0,\n    &quot;link&quot;: {\n        &quot;url&quot;: &quot;&quot;,\n        &quot;target&quot;: &quot;&quot;,\n        &quot;rel&quot;: &quot;&quot;\n    }\n}\" class=\"align-\">\n    \n<\/jgu-base-image><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\">\n<p class=\"has-big-font-size\">As a JGU student, you receive several documents such as your semester ticket and student ID card every semester. You can find a lot of helpful information on this page. <\/p>\n\n\n<jgu-base-alertbox react-props=\"{\n    &quot;headline&quot;: &quot;Good to know&quot;,\n    &quot;children&quot;: &quot;You can submit applications to the responsible &lt;a href=\\&quot;https:\\\/\\\/www.studium.uni-mainz.de\\\/en\\\/during-your-studies\\\/service-advising\\\/student-advising-offices\\\/\\&quot;&gt;student advising office&lt;\\\/a&gt; in order to receive these documents:&lt;br&gt;- Transcript of records&lt;br&gt;- Certificate of examination eligibility&lt;br&gt;- Academic semester placement&lt;br&gt;- Degree certificate (also duplicate copies)&quot;,\n    &quot;icon&quot;: &quot;lightbulb-solid&quot;,\n    &quot;headlineColor&quot;: &quot;dark&quot;,\n    &quot;subline&quot;: &quot;&quot;,\n    &quot;iconOverHeadline&quot;: false,\n    &quot;isPreview&quot;: false\n}\">\n    \n<\/jgu-base-alertbox><\/div>\n<\/div>\n\n\n<form role=\"search\" method=\"get\" action=\"https:\/\/www.studium.uni-mainz.de\/en\/\" class=\"wp-block-search__button-outside wp-block-search__text-button wp-block-search\"    ><label class=\"wp-block-search__label\" for=\"wp-block-search__input-1\" >Search<\/label><div class=\"wp-block-search__inside-wrapper\" ><input class=\"wp-block-search__input\" id=\"wp-block-search__input-1\" placeholder=\"\" value=\"\" type=\"search\" name=\"s\" required \/><button aria-label=\"Search\" class=\"wp-block-search__button wp-element-button\" type=\"submit\" >Search<\/button><\/div><\/form>\n\n\n<p class=\"has-big-font-size\"><\/p>\n\n\n\n<p class=\"has-big-font-size\"><\/p>\n\n\n<jgu-base-alertbox react-props=\"{\n    &quot;headline&quot;: &quot;Good to know&quot;,\n    &quot;children&quot;: &quot;Your study history can be found in your core personal data sheet. This will be made available online on &lt;a href=\\&quot;https:\\\/\\\/jogustine.uni-mainz.de\\\/\\&quot;&gt;JOGU-StINe&lt;\\\/a&gt; every semester. &quot;,\n    &quot;icon&quot;: &quot;lightbulb-solid&quot;,\n    &quot;headlineColor&quot;: &quot;dark&quot;,\n    &quot;subline&quot;: &quot;&quot;,\n    &quot;iconOverHeadline&quot;: false,\n    &quot;isPreview&quot;: false\n}\">\n    \n<\/jgu-base-alertbox>\n\n<jgu-base-accordion react-props=\"{&quot;selected&quot;:6,&quot;align&quot;:&quot;wide&quot;,&quot;hasAllOpenButton&quot;:true,&quot;onlyOne&quot;:false,&quot;initAllClosed&quot;:true,&quot;enableSearch&quot;:false}\">\n    \n<jgu-base-accordionitem react-props=\"{&quot;title&quot;:&quot;Enrollment certificates &quot;,&quot;init&quot;:false,&quot;slug&quot;:&quot;enrollment-certificates&quot;,&quot;align&quot;:&quot;wide&quot;,&quot;customSlug&quot;:false}\">\n    \n\n<p class=\"has-big-font-size\">The enrollment certificates certify your status as a student. You will receive three documents which you can use for different purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list has-big-font-size\">\n<li>Core personal data sheet including all of the personal information we have for you<\/li>\n\n\n\n<li>Detailed enrollment certificate with information on your subject and academic semesters (e.g., for the <i>Baf\u00f6g<\/i> office)<\/li>\n\n\n\n<li>Document certifying your student status without naming your program of study&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"has-big-font-size\">These documents can be found in one PDF file in <a href=\"https:\/\/jogustine.uni-mainz.de\/\" target=\"_blank\" rel=\"noreferrer noopener\">JOGU-StINe<\/a> (\u201cService\u201d &gt; \u201cMy documents\u201d) <\/p>\n\n\n<jgu-base-alertbox react-props=\"{\n    &quot;headline&quot;: &quot;Good to know&quot;,\n    &quot;children&quot;: &quot;Keep your core personal data sheets and the confirmation of exmatriculation you will receive after you end your studies. You might need these documents for your pension or if you want to enroll at a different university at a later date. &quot;,\n    &quot;icon&quot;: &quot;lightbulb-solid&quot;,\n    &quot;headlineColor&quot;: &quot;dark&quot;,\n    &quot;subline&quot;: &quot;&quot;,\n    &quot;iconOverHeadline&quot;: false,\n    &quot;isPreview&quot;: false\n}\">\n    \n<\/jgu-base-alertbox>\n\n<\/jgu-base-accordionitem>\n\n<jgu-base-accordionitem react-props=\"{&quot;title&quot;:&quot;Duplicate copy of enrollment certificates&quot;,&quot;init&quot;:false,&quot;slug&quot;:&quot;duplicate-copy-of-enrollment-certificates&quot;,&quot;align&quot;:&quot;wide&quot;,&quot;customSlug&quot;:false}\">\n    \n\n<p class=\"has-big-font-size\">Enrollment certificates have been made available online on <a href=\"https:\/\/jogustine.uni-mainz.de\/\">JOGU-StINe<\/a> since the summer semester of 2016. <\/p>\n\n\n\n<p class=\"has-big-font-size\">Do you need enrollment certificates for semesters prior to the 2016 summer semester or are you unable to access JOGU-StINe because you have been exmatriculated for more than six months? In these cases, you will have to apply for a duplicate copy for a fee. One certificate costs <strong>EUR 15<\/strong>, each additional certificate <strong>EUR 4<\/strong>. <\/p>\n\n\n\n<p class=\"has-big-font-size\">You will need to transfer the <strong>duplicate copy fee<\/strong> to:<\/p>\n\n\n\n<p class=\"has-big-font-size\">Recipient:\u00a0<strong><strong>Johannes Gutenberg-Universit\u00e4t Mainz<\/strong><\/strong><br>BIC:\u00a0<strong>MALADE51WOR<\/strong>\u00a0(Rheinhessen Sparkasse)<br>IBAN:\u00a0<strong>DE05 5535 0010 0200 0184 06<\/strong> <br>Reference:\u00a0<strong><i>Zweitschrift<\/i> +name + student ID number<\/strong><\/p>\n\n\n<jgu-base-alertbox react-props=\"{\n    &quot;headline&quot;: &quot;Please note&quot;,\n    &quot;children&quot;: &quot;This bank account is &lt;strong&gt;only&lt;\\\/strong&gt; for paying the duplicate copy fee. Do &lt;strong&gt;not&lt;\\\/strong&gt; use this bank account for transferring your semester fee for re-registration!&quot;,\n    &quot;icon&quot;: &quot;exclamation-circle-solid&quot;,\n    &quot;headlineColor&quot;: &quot;dark&quot;,\n    &quot;subline&quot;: &quot;&quot;,\n    &quot;iconOverHeadline&quot;: false,\n    &quot;isPreview&quot;: false\n}\">\n    \n<\/jgu-base-alertbox>\n\n\n<p class=\"has-big-font-size\">Send us the payment confirmation along with a scan of your <strong>identity card<\/strong><i> <\/i>via email<i> <\/i>to <a href=\"mailto:studsek@uni-mainz.de\">studsek@uni-mainz.de<\/a>. The duplicate copy will be sent to you via email.<\/p>\n\n\n<\/jgu-base-accordionitem>\n\n<jgu-base-accordionitem react-props=\"{&quot;title&quot;:&quot;Semester ticket&quot;,&quot;init&quot;:false,&quot;slug&quot;:&quot;semester-ticket&quot;,&quot;align&quot;:&quot;wide&quot;,&quot;customSlug&quot;:false}\">\n    \n\n<p class=\"has-big-font-size\">All information about the Deutschland-Semesterticket can be found <a href=\"https:\/\/www.studium.uni-mainz.de\/en\/deutschland-semesterticket\/\" data-type=\"page\" data-id=\"81500\">here<\/a>.<\/p>\n\n\n<jgu-base-button style=\"display: flex; flex-wrap: wrap; column-gap: 30px; max-width: 100%; flex-direction: row; justify-content: left\">\n  \n<jgu-base-buttonitem react-props=\"{\n    &quot;text&quot;: &quot;Deutschlandticket-Semesterticket&quot;,\n    &quot;link&quot;: {\n        &quot;url&quot;: &quot;https:\\\/\\\/www.studium.uni-mainz.de\\\/en\\\/deutschland-semesterticket\\\/&quot;,\n        &quot;linkTarget&quot;: &quot;&quot;,\n        &quot;rel&quot;: &quot;&quot;,\n        &quot;id&quot;: 81500,\n        &quot;title&quot;: &quot;Deutschlandticket&quot;,\n        &quot;type&quot;: &quot;page&quot;,\n        &quot;kind&quot;: &quot;post-type&quot;,\n        &quot;opensInNewTab&quot;: true\n    },\n    &quot;align&quot;: &quot;left&quot;,\n    &quot;styling&quot;: &quot;primary&quot;,\n    &quot;icon&quot;: &quot;arrow-right-solid&quot;,\n    &quot;type&quot;: &quot;default&quot;,\n    &quot;iconBefore&quot;: false,\n    &quot;isSmall&quot;: false,\n    &quot;fullWidth&quot;: false,\n    &quot;className&quot;: &quot;&quot;\n}\"><\/jgu-base-buttonitem>\n\n<\/jgu-base-button>\n\n<\/jgu-base-accordionitem>\n\n<jgu-base-accordionitem react-props=\"{&quot;title&quot;:&quot;Student ID card&quot;,&quot;init&quot;:false,&quot;slug&quot;:&quot;student-id-card&quot;,&quot;align&quot;:&quot;wide&quot;,&quot;customSlug&quot;:false}\">\n    \n\n<p class=\"has-big-font-size\">Once you have been enrolled, you can access your student ID card in the JGU ID card app <i>JGU Ausweise<\/i>. In the following semesters, your student ID will be available in the app right after you re-register.<\/p>\n\n\n<jgu-base-section react-props=\"{&quot;noSpace&quot;:true,&quot;color&quot;:&quot;dark&quot;,&quot;align&quot;:&quot;wide&quot;,&quot;padding&quot;:&quot;medium&quot;}\">\n<div class=\"jgu-bgsection bg bg-dark\"><div class=\"content padding-medium\">\n<p class=\"has-big-font-size\">If you need printed proof of your status as a JGU student, use your enrollment certificate, which is made available in English and German. You can download it from <a href=\"https:\/\/jogustine.uni-mainz.de\/\">JOGU-StINe<\/a>.<\/p>\n<\/div><\/div>\n<\/jgu-base-section>\n\n\n<p class=\"has-big-font-size\"><\/p>\n\n\n\n<p class=\"has-big-font-size\">The Data Center has collected all the important information on the JGU ID card app <a href=\"https:\/\/www.en-zdv.uni-mainz.de\/jgu-id-card-app\/\"><\/a>. This includes the minimum technical requirements your smartphone must meet.<\/p>\n\n\n<jgu-base-alertbox react-props=\"{\n    &quot;headline&quot;: &quot;Good to know&quot;,\n    &quot;children&quot;: &quot;If you have questions about the &lt;i&gt;JGU Ausweise &lt;\\\/i&gt;app or the passport photo in the account manager, please contact the &lt;a href=\\&quot;https:\\\/\\\/www.en-zdv.uni-mainz.de\\\/\\&quot;&gt;Data Center\\u2019s hotline&lt;\\\/a&gt;. If you have questions about the digital semester ticket or your student status, please contact Student Services. &quot;,\n    &quot;icon&quot;: &quot;lightbulb-solid&quot;,\n    &quot;headlineColor&quot;: &quot;dark&quot;,\n    &quot;subline&quot;: &quot;&quot;,\n    &quot;iconOverHeadline&quot;: false,\n    &quot;isPreview&quot;: false\n}\">\n    \n<\/jgu-base-alertbox>\n\n<jgu-base-heading react-props=\"{\n    &quot;tags&quot;: {\n        &quot;htmlTag&quot;: &quot;h2&quot;,\n        &quot;classTag&quot;: &quot;h3&quot;,\n        &quot;tag&quot;: &quot;h2.h3&quot;\n    },\n    &quot;heading&quot;: &quot;Four steps to your digital student ID card&lt;br&gt;&quot;,\n    &quot;textAlign&quot;: &quot;left&quot;,\n    &quot;anchor&quot;: &quot;&quot;,\n    &quot;index&quot;: &quot;&quot;,\n    &quot;color&quot;: &quot;red&quot;\n}\"><\/jgu-base-heading>\n\n\n<jgu-base-processsequence react-props=\"{\n    &quot;collapsible&quot;: false,\n    &quot;color&quot;: &quot;red&quot;,\n    &quot;hideImageOutline&quot;: false,\n    &quot;limitWidth&quot;: false,\n    &quot;showIndex&quot;: true,\n    &quot;allowImages&quot;: true\n}\">\n<jgu-base-processsequenceitem react-props=\"{\n    &quot;blockIndex&quot;: 0,\n    &quot;image&quot;: {\n        &quot;id&quot;: 19772,\n        &quot;url&quot;: &quot;https:\\\/\\\/cms.zdv.uni-mainz.de\\\/studium\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2023\\\/08\\\/zwei_Lernende_Rahmen.svg&quot;,\n        &quot;alt&quot;: &quot;Illustration im Flat-Design von zwei Studierenden, die sich gegen\\u00fcber auf einer Bank sitzen und auf dem Laptop bzw. Smartphone arbeiten&quot;,\n        &quot;credit&quot;: &quot;\\u00a9 Rebekka Sch\\u00f6nefu\\u00df Grafikdesign\\\/Illustration&quot;,\n        &quot;title&quot;: &quot;zwei_Lernende_Rahmen&quot;\n    },\n    &quot;title&quot;: &quot;Transfer the semester fee&quot;,\n    &quot;collapsible&quot;: false,\n    &quot;allowImages&quot;: true,\n    &quot;color&quot;: &quot;red&quot;,\n    &quot;showIndex&quot;: true,\n    &quot;content&quot;: &quot;\\n\\n&lt;p class=\\&quot;has-big-font-size\\&quot;&gt;Pay the semester fee as usual by &lt;strong&gt;July 15&lt;\\\/strong&gt; (when re-registering for the winter semester) or by &lt;strong&gt;January 15&lt;\\\/strong&gt; (when re-registering for the summer semester).&lt;\\\/p&gt;\\n\\n\\n&lt;jgu-base-button style=\\&quot;display: flex; flex-wrap: wrap; column-gap: 30px; max-width: 100%; flex-direction: row; justify-content: left\\&quot;&gt;\\n  \\n&lt;jgu-base-buttonitem react-props=\\&quot;{\\n    &amp;quot;text&amp;quot;: &amp;quot;More on registration&amp;quot;,\\n    &amp;quot;link&amp;quot;: {\\n        &amp;quot;url&amp;quot;: &amp;quot;https:\\\\\\\/\\\\\\\/www.studium.uni-mainz.de\\\\\\\/en\\\\\\\/during-your-studies\\\\\\\/organizing-your-studies\\\\\\\/re-registration\\\\\\\/&amp;quot;,\\n        &amp;quot;linkTarget&amp;quot;: &amp;quot;&amp;quot;,\\n        &amp;quot;rel&amp;quot;: &amp;quot;&amp;quot;,\\n        &amp;quot;id&amp;quot;: 32183,\\n        &amp;quot;title&amp;quot;: &amp;quot;R\\\\u00fcckmeldung&amp;quot;,\\n        &amp;quot;type&amp;quot;: &amp;quot;page&amp;quot;,\\n        &amp;quot;kind&amp;quot;: &amp;quot;post-type&amp;quot;\\n    },\\n    &amp;quot;align&amp;quot;: &amp;quot;left&amp;quot;,\\n    &amp;quot;styling&amp;quot;: &amp;quot;primary&amp;quot;,\\n    &amp;quot;icon&amp;quot;: &amp;quot;arrow-right-solid&amp;quot;,\\n    &amp;quot;type&amp;quot;: &amp;quot;default&amp;quot;,\\n    &amp;quot;iconBefore&amp;quot;: false,\\n    &amp;quot;isSmall&amp;quot;: false,\\n    &amp;quot;fullWidth&amp;quot;: false,\\n    &amp;quot;className&amp;quot;: &amp;quot;&amp;quot;\\n}\\&quot;&gt;&lt;\\\/jgu-base-buttonitem&gt;\\n\\n&lt;\\\/jgu-base-button&gt;\\n&quot;\n}\">\n<\/jgu-base-processsequenceitem>\n\n<jgu-base-processsequenceitem react-props=\"{\n    &quot;blockIndex&quot;: 1,\n    &quot;title&quot;: &quot;Download the JGU ID card app &lt;i&gt;JGU Ausweise&lt;\\\/i&gt;&quot;,\n    &quot;collapsible&quot;: false,\n    &quot;allowImages&quot;: true,\n    &quot;color&quot;: &quot;red&quot;,\n    &quot;showIndex&quot;: true,\n    &quot;content&quot;: &quot;\\n\\n&lt;p class=\\&quot;has-big-font-size\\&quot;&gt;The app &lt;i&gt;JGU Ausweise &lt;\\\/i&gt;is available in the Google Playstore and in the Apple App store.&lt;\\\/p&gt;\\n\\n&quot;\n}\">\n<\/jgu-base-processsequenceitem>\n\n<jgu-base-processsequenceitem react-props=\"{\n    &quot;blockIndex&quot;: 2,\n    &quot;title&quot;: &quot;Upload a passport photo&quot;,\n    &quot;collapsible&quot;: false,\n    &quot;allowImages&quot;: true,\n    &quot;color&quot;: &quot;red&quot;,\n    &quot;showIndex&quot;: true,\n    &quot;content&quot;: &quot;\\n\\n&lt;p class=\\&quot;has-big-font-size\\&quot;&gt;Upload your passport photo in JGU\\u2019s &lt;a href=\\&quot;https:\\\/\\\/go.uni-mainz.de\\\/Mein-Account\\&quot;&gt;account manager&lt;\\\/a&gt;.&lt;\\\/p&gt;\\n\\n\\n&lt;jgu-base-alertbox react-props=\\&quot;{\\n    &amp;quot;headline&amp;quot;: &amp;quot;Please note&amp;quot;,\\n    &amp;quot;children&amp;quot;: &amp;quot;You must upload a passport photo in JGU\\\\u2019s &amp;lt;a href=\\\\&amp;quot;https:\\\\\\\/\\\\\\\/account.uni-mainz.de\\\\&amp;quot;&amp;gt;account manager&amp;lt;\\\\\\\/a&amp;gt; before your student ID card can be displayed. Your photo must meet these requirements:&amp;lt;br&amp;gt;- file type that your browser can process (e.g., JPG, JPEG)&amp;lt;br&amp;gt;- image size must be less than 10 MB&amp;lt;br&amp;gt;You have six hours to change your photo after first uploading it. After that, you will not be able to upload another picture for 90 days.&amp;quot;,\\n    &amp;quot;icon&amp;quot;: &amp;quot;exclamation-circle-solid&amp;quot;,\\n    &amp;quot;headlineColor&amp;quot;: &amp;quot;dark&amp;quot;,\\n    &amp;quot;subline&amp;quot;: &amp;quot;&amp;quot;,\\n    &amp;quot;iconOverHeadline&amp;quot;: false,\\n    &amp;quot;isPreview&amp;quot;: false\\n}\\&quot;&gt;\\n    \\n&lt;\\\/jgu-base-alertbox&gt;\\n&quot;\n}\">\n<\/jgu-base-processsequenceitem>\n\n<jgu-base-processsequenceitem react-props=\"{\n    &quot;blockIndex&quot;: 3,\n    &quot;image&quot;: {\n        &quot;id&quot;: 16079,\n        &quot;url&quot;: &quot;https:\\\/\\\/cms.zdv.uni-mainz.de\\\/studium\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2023\\\/08\\\/Studentin_Wohneinrichtung_Rahmen.svg&quot;,\n        &quot;credit&quot;: &quot;\\u00a9 Rebekka Sch\\u00f6nefu\\u00df Grafikdesign\\\/Illustration&quot;,\n        &quot;title&quot;: &quot;Studentin_Wohneinrichtung_Rahmen&quot;\n    },\n    &quot;title&quot;: &quot;Access your digital student ID card&quot;,\n    &quot;collapsible&quot;: false,\n    &quot;allowImages&quot;: true,\n    &quot;color&quot;: &quot;red&quot;,\n    &quot;showIndex&quot;: true,\n    &quot;content&quot;: &quot;\\n\\n&lt;p class=\\&quot;has-big-font-size\\&quot;&gt;To log in, use the username and password for your JGU account. This is the same username and password you need to log in to JOGU-StINe.&lt;\\\/p&gt;\\n\\n&quot;\n}\">\n<\/jgu-base-processsequenceitem>\n<\/jgu-base-processsequence>\n\n\n<p class=\"has-big-font-size\"><\/p>\n\n\n<jgu-base-alertbox react-props=\"{\n    &quot;headline&quot;: &quot;Good to know&quot;,\n    &quot;children&quot;: &quot;The &lt;strong&gt;digital student ID card&lt;\\\/strong&gt; serves as proof of your student status at JGU, e.g., in the canteens or cafeterias on campus. Be sure to update the app regularly. &quot;,\n    &quot;icon&quot;: &quot;lightbulb-solid&quot;,\n    &quot;headlineColor&quot;: &quot;dark&quot;,\n    &quot;subline&quot;: &quot;&quot;,\n    &quot;iconOverHeadline&quot;: false,\n    &quot;isPreview&quot;: false\n}\">\n    \n<\/jgu-base-alertbox>\n\n<\/jgu-base-accordionitem>\n\n<jgu-base-accordionitem react-props=\"{&quot;title&quot;:&quot;German pension insurance account clarification&quot;,&quot;init&quot;:false,&quot;slug&quot;:&quot;german-pension-insurance-account-clarification&quot;,&quot;align&quot;:&quot;wide&quot;,&quot;customSlug&quot;:false}\">\n    \n\n<p class=\"has-big-font-size\">If you are no longer enrolled at JGU and need a certification of your study periods for your statutory pension insurance carrier, you can request it using our <a href=\"https:\/\/www.studium.uni-mainz.de\/en\/during-your-studies\/organizing-your-studies\/german-pension-insurance-drv\/\">online form<\/a>.<\/p>\n\n\n\n<p class=\"has-big-font-size\">To comply with data protection regulations, we require a scan or copy of your identity card in order to be able to process your application. You can send it to us via <a href=\"mailto:studsek@uni-mainz.de\" target=\"_blank\" rel=\"noreferrer noopener\">email<\/a>, fax (+49 6131-39-25402) or post. In order to be able to connect it to your application, please include the abbreviation <strong>\u201cDRV\u201d<\/strong>(<i>Deutsche Rentenversicherung<\/i>) either on the page or in the email subject line.<\/p>\n\n\n<jgu-base-button style=\"display: flex; flex-wrap: wrap; column-gap: 30px; max-width: 100%; flex-direction: row; justify-content: left\">\n  \n<jgu-base-buttonitem react-props=\"{\n    &quot;text&quot;: &quot;More on DRV&quot;,\n    &quot;link&quot;: {\n        &quot;url&quot;: &quot;https:\\\/\\\/www.studium.uni-mainz.de\\\/en\\\/during-your-studies\\\/organizing-your-studies\\\/german-pension-insurance-drv\\\/&quot;,\n        &quot;linkTarget&quot;: &quot;&quot;,\n        &quot;rel&quot;: &quot;&quot;,\n        &quot;id&quot;: 2730,\n        &quot;title&quot;: &quot;Deutsche Rentenversicherung&quot;,\n        &quot;type&quot;: &quot;page&quot;,\n        &quot;kind&quot;: &quot;post-type&quot;\n    },\n    &quot;align&quot;: &quot;left&quot;,\n    &quot;styling&quot;: &quot;primary&quot;,\n    &quot;icon&quot;: &quot;arrow-right-solid&quot;,\n    &quot;type&quot;: &quot;default&quot;,\n    &quot;iconBefore&quot;: false,\n    &quot;isSmall&quot;: false,\n    &quot;fullWidth&quot;: false,\n    &quot;className&quot;: &quot;&quot;\n}\"><\/jgu-base-buttonitem>\n\n<\/jgu-base-button>\n\n<\/jgu-base-accordionitem>\n\n<jgu-base-accordionitem react-props=\"{&quot;title&quot;:&quot;Reimbursement&quot;,&quot;init&quot;:false,&quot;slug&quot;:&quot;reimbursement&quot;,&quot;align&quot;:&quot;wide&quot;,&quot;customSlug&quot;:false}\">\n    \n\n<p class=\"has-big-font-size\">You can request reimbursement of your semester fee or tuition fees for various reasons:<\/p>\n\n\n\n<ul class=\"wp-block-list has-big-font-size\">\n<li>If you were exmatriculated at the end of the semester but already paid the semester fee for the coming semester<\/li>\n\n\n\n<li>If you are exmatriculating with immediate effect by <strong>April 30th (summer semester)<\/strong> or <strong>October 31st (winter semester)<\/li>\n\n\n\n<li>If you were not re-enrolled\/re-registered despite having transferred the fee(s)<\/li>\n\n\n\n<li>If you transferred the fee(s) twice or transferred too much<\/li>\n\n\n\n<li>If you are obligated to pay the tuition fee but were granted an academic leave of absence. In this case, you can only be reimbursed for the tuition fee<\/li>\n\n\n\n<li>If you waive your spot at the university after you have already been enrolled but before the beginning of the lecture period<\/li>\n<\/ul>\n\n\n\n<p class=\"has-big-font-size\">You can apply for exmatriculation via <a href=\"http:\/\/jogustine.uni-mainz.de\/\">JOGU-StINe<\/a>. Make sure you pay attention to the <a href=\"https:\/\/www.studium.uni-mainz.de\/en\/during-your-studies\/organizing-your-studies\/exmatriculation\/\">deadlines<\/a> for exmatriculation and reimbursement.<\/p>\n\n\n\n<p class=\"has-big-font-size\">If you have a digital semester ticket, you do not have to apply for reimbursement separately. We will reimburse you for the semester fee automatically and invalidate your digital semester ticket.<\/p>\n\n\n\n<p class=\"has-big-font-size\">If you are entitled to reimbursement, <strong>the relevant sum will automatically<\/strong> be transferred back to the account it was transferred from. The reimbursement is generally completed within <strong>eight weeks<\/strong>. If your bank account information has changed, please send an email with the updated information to <a href=\"mailto:studsek@uni-mainz.de\">studsek@uni-mainz.de<\/a>.<\/p>\n\n\n<\/jgu-base-accordionitem>\n\n<jgu-base-accordionitem react-props=\"{&quot;title&quot;:&quot;Frequently asked questions about the semester documents&quot;,&quot;init&quot;:false,&quot;slug&quot;:&quot;frequently-asked-questions-about-the-semester-documents&quot;,&quot;align&quot;:&quot;wide&quot;,&quot;customSlug&quot;:false}\">\n    \n\n<p class=\"has-big-font-size\"><strong>I did not get my digital semester ticket yet. What can I do?<\/strong><br>If you re-enrolled by the correct deadline and have received your enrollment certificates for the next semester in JOGU-StINe, your digital <a href=\"https:\/\/www.studium.uni-mainz.de\/en\/deutschland-semesterticket\/\" data-type=\"page\" data-id=\"81500\">semester ticket<\/a> will be available in the Mainzer Mobilit\u00e4t <i>Campusportal<\/i>. <br><br><strong>I am a student in Germersheim. Who can answer my questions about the regional transit ticket?<\/strong><br>Students of Faculty 06 (Germersheim campus) can have their questions about the semester ticket answered by the <a href=\"https:\/\/studium.fb06.uni-mainz.de\/service-und-informationen\/studierendensekretariat\/\">Student Service Center<\/a> there.&nbsp;You can also find information on the semester ticket on the <a href=\"https:\/\/asta.fb06.uni-mainz.de\/regelung-semesterticket\/\"> AStA website<\/a> (link in German).<br><\/p>\n\n\n\n<p class=\"has-big-font-size\"><strong>What can I do if my cell phone is too old?<\/strong><br>If your smartphone is too old or does not meet the necessary requirements, we will not be able to provide your student ID and semester ticket electronically. The printed enrollment certificate serves as proof of your student status. For a printed semester ticket, please contact Mainzer Mobilit\u00e4t.<br><br><strong>I was not able to show the ticket inspector my ticket due to technical problems. What can I do?<\/strong><br>If you use regional transportation (\u00d6PNV), you must be in possession of a valid ticket. Therefore, make sure your digital semester ticket can be accessed and your phone is sufficiently charged <strong>before you begin your journey<\/strong>.<\/p>\n\n\n\n<p class=\"has-big-font-size\"><a href=\"https:\/\/www.rmv.de\/c\/de\/fahrkarten\/infos-regeln\/befoerderungsbedingungen-tarifbestimmungen\/gemeinsame-befoerderungsbedingungen\">&gt;&gt; the RMV conditions of carriage<\/a> (link in German)<\/p>\n\n\n\n<p class=\"has-big-font-size\"><strong>How can I apply for reimbursement of the semester ticket portion of the semester fee from the AStA?<\/strong><br>Submit your application to the AStA <i>Verkehrsreferat <\/i>, which is responsible for student transportation. If your application is approved, we will invalidate your digital semester ticket.<br><br><strong>When will I be able to view my student ID card for the next semester?<\/strong><br>Your student ID card for the next semester can be viewed soon after you successfully re-register.<br><br><strong>Does my phone have to be connected to the internet for me to access my student ID card?<\/strong><br>Your phone must be connected to the internet via WiFi or mobile data in order to access your student ID card. Once you have accessed it, your student ID card can be viewed for the next 24 hours even if your cell phone is not connected to the internet. You must therefore regularly access your IDs via the internet.<\/p>\n\n\n\n<p class=\"has-big-font-size\"><\/p>\n\n\n<\/jgu-base-accordionitem>\n\n<\/jgu-base-accordion>\n\n\n\n<p class=\"has-big-font-size\"><\/p>\n\n\n<jgu-base-heading react-props=\"{\n    &quot;index&quot;: &quot;Service &amp;amp; advising&quot;,\n    &quot;tags&quot;: {\n        &quot;htmlTag&quot;: &quot;h2&quot;,\n        &quot;classTag&quot;: &quot;&quot;,\n        &quot;tag&quot;: &quot;h2&quot;\n    },\n    &quot;heading&quot;: &quot;Looking for more information?&quot;,\n    &quot;textAlign&quot;: &quot;left&quot;,\n    &quot;anchor&quot;: &quot;&quot;,\n    &quot;color&quot;: &quot;red&quot;\n}\"><\/jgu-base-heading>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><jgu-base-image react-props=\"{\n    &quot;image&quot;: {\n        &quot;url&quot;: &quot;https:\\\/\\\/cms.zdv.uni-mainz.de\\\/studium\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2023\\\/08\\\/Beratung_03_Rahmen.svg&quot;,\n        &quot;id&quot;: 18014,\n        &quot;credit&quot;: &quot;\\u00a9 Rebekka Sch\\u00f6nefu\\u00df Grafikdesign\\\/Illustration&quot;,\n        &quot;title&quot;: &quot;Beratung_03_Rahmen&quot;\n    },\n    &quot;align&quot;: &quot;&quot;,\n    &quot;hasLightbox&quot;: false,\n    &quot;caption&quot;: &quot;&quot;,\n    &quot;imgWidth&quot;: 0,\n    &quot;link&quot;: {\n        &quot;url&quot;: &quot;&quot;,\n        &quot;target&quot;: &quot;&quot;,\n        &quot;rel&quot;: &quot;&quot;\n    }\n}\" class=\"align-\">\n    \n<\/jgu-base-image><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><jgu-base-tabs react-props=\"{\n    &quot;stackMobile&quot;: true,\n    &quot;hasAllOpenButton&quot;: false,\n    &quot;initAllClosed&quot;: false,\n    &quot;layout&quot;: {\n        &quot;type&quot;: &quot;flex&quot;,\n        &quot;flexWrap&quot;: &quot;nowrap&quot;,\n        &quot;justifyContent&quot;: &quot;left&quot;,\n        &quot;orientation&quot;: &quot;vertical&quot;\n    },\n    &quot;align&quot;: &quot;wide&quot;,\n    &quot;selected&quot;: 1,\n    &quot;ratio&quot;: 0,\n    &quot;autoRatio&quot;: true,\n    &quot;onlyOne&quot;: false,\n    &quot;enableSearch&quot;: false\n}\">\n    \n<jgu-base-tabsitem react-props=\"{\n    &quot;title&quot;: &quot;Student Service Center&quot;,\n    &quot;slug&quot;: &quot;student-service-center&quot;,\n    &quot;align&quot;: &quot;wide&quot;,\n    &quot;customSlug&quot;: false\n}\">\n    \n\n<p class=\"has-big-font-size\">If you have questions about your semester documents, please contact: <\/p>\n\n\n<jgu-base-contactcard react-props=\"{\n    &quot;name&quot;: &quot;Student Services&quot;,\n    &quot;align&quot;: &quot;wide&quot;,\n    &quot;actions&quot;: [],\n    &quot;color&quot;: &quot;default&quot;\n}\">\n    \n<jgu-base-listitem react-props=\"{\n    &quot;icon&quot;: &quot;envelope-solid&quot;,\n    &quot;title&quot;: &quot;&lt;a href=\\&quot;mailto:studsek@uni-mainz.de\\&quot;&gt;studsek@uni-mainz.de&lt;\\\/a&gt;&lt;br&gt;&lt;br&gt;In your email, please be sure to state your &lt;strong&gt;full name&lt;\\\/strong&gt;, your &lt;strong&gt;date of birth&lt;\\\/strong&gt;, and your &lt;strong&gt;student ID number or application ID&lt;\\\/strong&gt;, if applicable. &lt;br&gt;&lt;br&gt;If you already study at JGU, we kindly ask you to only contact us using your &lt;strong&gt;student email address&lt;\\\/strong&gt; for reasons of data protection. &quot;,\n    &quot;uuid&quot;: &quot;1689069315112&quot;,\n    &quot;link&quot;: {\n        &quot;url&quot;: &quot;mailto:studsek@uni-mainz.de&quot;\n    },\n    &quot;align&quot;: &quot;wide&quot;,\n    &quot;showInActions&quot;: false,\n    &quot;allowNesting&quot;: true,\n    &quot;showExpandableContent&quot;: false,\n    &quot;expandableContent&quot;: &quot;&quot;\n}\">\n    \n<\/jgu-base-listitem>\n\n<jgu-base-listitem react-props=\"{\n    &quot;icon&quot;: &quot;phone-solid&quot;,\n    &quot;title&quot;: &quot;&lt;a href=\\&quot;tel:+49 6131 39-22122\\&quot;&gt;+49 6131 39-22122&lt;\\\/a&gt; (hotline)&quot;,\n    &quot;uuid&quot;: &quot;1692005506040&quot;,\n    &quot;link&quot;: {\n        &quot;url&quot;: &quot;tel:+49 6131 39-22122&quot;\n    },\n    &quot;align&quot;: &quot;wide&quot;,\n    &quot;showInActions&quot;: false,\n    &quot;allowNesting&quot;: true,\n    &quot;showExpandableContent&quot;: false,\n    &quot;expandableContent&quot;: &quot;&quot;\n}\">\n    \n<\/jgu-base-listitem>\n\n<jgu-base-listitem react-props=\"{\n    &quot;icon&quot;: &quot;map-marker-alt-solid&quot;,\n    &quot;title&quot;: &quot;Student Service Center&lt;br&gt;Forum universitatis, Entrance 1, 1st floor&lt;br&gt;Johann-Joachim-Becher-Weg 2&lt;br&gt;55128 Mainz, Germany&quot;,\n    &quot;uuid&quot;: &quot;1689069412907&quot;,\n    &quot;align&quot;: &quot;wide&quot;,\n    &quot;showInActions&quot;: false,\n    &quot;allowNesting&quot;: true,\n    &quot;showExpandableContent&quot;: false,\n    &quot;expandableContent&quot;: &quot;&quot;,\n    &quot;link&quot;: {\n        &quot;url&quot;: &quot;&quot;\n    }\n}\">\n    \n<\/jgu-base-listitem>\n\n<jgu-base-listitem react-props=\"{\n    &quot;icon&quot;: &quot;calendar-week-solid&quot;,\n    &quot;title&quot;: &quot;&lt;strong&gt;Service hours of the Information Desk from 01.10.2025 to 31.10.2025&lt;\\\/strong&gt;&lt;br&gt;Mon, Wed, Thu 09:00\\u00a0am\\u201312:00 noon, Tue 10:00 am\\u201312:00 noon&lt;br&gt;Mon\\u2013Thu, 1:00\\u20133:00 pm &lt;br&gt; &lt;br&gt;&lt;strong&gt;Service hours of the Hotline (+49 6131 39-22122):&lt;\\\/strong&gt;&lt;br&gt;Mon, Wed, Thu, 9:00 am\\u201312:00\\u00a0noon and 1:00\\u20134:00\\u00a0pm &lt;br&gt;Tues, 10:00\\u00a0am\\u201312:00\\u00a0noon and 1:00\\u20134:00\\u00a0pm &lt;br&gt;Fri, 9:00\\u00a0am\\u201312:00\\u00a0noon &lt;br&gt; &lt;br&gt;&lt;strong&gt;Open consultation hours (second-level support):&lt;\\\/strong&gt; &lt;br&gt;Tue, 10:00 am\\u201312:00 noon &lt;br&gt;Thu 1:00\\u20133:00 pm&lt;br&gt; &quot;,\n    &quot;uuid&quot;: &quot;1689069440824&quot;,\n    &quot;link&quot;: {\n        &quot;url&quot;: null\n    },\n    &quot;align&quot;: &quot;wide&quot;,\n    &quot;showInActions&quot;: false,\n    &quot;allowNesting&quot;: true,\n    &quot;showExpandableContent&quot;: false,\n    &quot;expandableContent&quot;: &quot;&quot;\n}\">\n    \n<\/jgu-base-listitem>\n\n<\/jgu-base-contactcard>\n\n<jgu-base-button style=\"display: flex; flex-wrap: wrap; column-gap: 30px; max-width: 100%; flex-direction: row; justify-content: left\">\n  \n<jgu-base-buttonitem react-props=\"{\n    &quot;text&quot;: &quot;Student Services &quot;,\n    &quot;link&quot;: {\n        &quot;url&quot;: &quot;https:\\\/\\\/www.studium.uni-mainz.de\\\/en\\\/during-your-studies\\\/service-advising\\\/student-service-center\\\/&quot;,\n        &quot;linkTarget&quot;: &quot;&quot;,\n        &quot;rel&quot;: &quot;&quot;,\n        &quot;opensInNewTab&quot;: true\n    },\n    &quot;align&quot;: &quot;left&quot;,\n    &quot;styling&quot;: &quot;primary&quot;,\n    &quot;icon&quot;: &quot;arrow-right-solid&quot;,\n    &quot;type&quot;: &quot;default&quot;,\n    &quot;iconBefore&quot;: false,\n    &quot;isSmall&quot;: false,\n    &quot;fullWidth&quot;: false,\n    &quot;className&quot;: &quot;&quot;\n}\"><\/jgu-base-buttonitem>\n\n<\/jgu-base-button>\n\n\n<\/jgu-base-tabsitem>\n\n<jgu-base-tabsitem react-props=\"{\n    &quot;title&quot;: &quot;Student Advisory Center&quot;,\n    &quot;slug&quot;: &quot;student-advisory-center&quot;,\n    &quot;align&quot;: &quot;wide&quot;,\n    &quot;customSlug&quot;: false\n}\">\n    \n\n<p class=\"has-big-font-size\">Not sure what subject suits you? Don\u2019t know what your chance of securing a place at the university is? Or just can\u2019t decide what comes next?<\/p>\n\n\n\n<p class=\"has-big-font-size\">Call the hotline below to make an appointment with the <b>Student Advisory Center<\/b>. They can advise you in all study-related matters. <br>The advisors will be happy to help you in person, by phone, or online with the following:<\/p>\n\n\n\n<ul class=\"has-big-font-size wp-block-list\">\n<li>Choice of degree &amp; subject combination<\/li>\n\n\n\n<li>Change of subject<\/li>\n\n\n\n<li>Overcoming doubts &amp; decision-making guidance<\/li>\n\n\n\n<li>Application strategies<\/li>\n\n\n\n<li>Career orientation during your studies<\/li>\n\n\n\n<li>And much more &#8230;<\/li>\n<\/ul>\n\n\n\n<p class=\"has-big-font-size\">Call the hotline to make an appointment!<\/p>\n\n\n<jgu-base-contactcard react-props=\"{\n    &quot;name&quot;: &quot;Student Advisory Center (ZSB)&quot;,\n    &quot;align&quot;: &quot;wide&quot;,\n    &quot;actions&quot;: [],\n    &quot;color&quot;: &quot;default&quot;\n}\">\n    \n<jgu-base-listitem react-props=\"{\n    &quot;icon&quot;: &quot;envelope-solid&quot;,\n    &quot;title&quot;: &quot;&lt;a href=\\&quot;mailto:zsb@uni-mainz.de\\&quot;&gt;zsb@uni-mainz.de&lt;\\\/a&gt;&quot;,\n    &quot;uuid&quot;: &quot;1692005074190&quot;,\n    &quot;link&quot;: {\n        &quot;url&quot;: &quot;mailto:zsb@uni-mainz.de&quot;\n    },\n    &quot;align&quot;: &quot;wide&quot;,\n    &quot;showInActions&quot;: false,\n    &quot;allowNesting&quot;: true,\n    &quot;showExpandableContent&quot;: false,\n    &quot;expandableContent&quot;: &quot;&quot;\n}\">\n    \n<\/jgu-base-listitem>\n\n<jgu-base-listitem react-props=\"{\n    &quot;icon&quot;: &quot;phone-solid&quot;,\n    &quot;title&quot;: &quot;&lt;a href=\\&quot;tel:+49 6131 39-22122\\&quot;&gt;+49 6131 39-22122&lt;\\\/a&gt; (hotline)&lt;br&gt;&lt;br&gt;Service hours:&lt;br&gt;Mon, Wed, Thu, 9:00 am\\u201312:00\\u00a0noon and 1:00\\u20134:00\\u00a0pm&lt;br&gt;Tues, 10:00\\u00a0am\\u201312:00\\u00a0noon and 1:00\\u20134:00\\u00a0pm&lt;br&gt;Fri, 9:00\\u00a0am\\u201312:00\\u00a0noon&quot;,\n    &quot;uuid&quot;: &quot;1692005506040&quot;,\n    &quot;link&quot;: {\n        &quot;url&quot;: &quot;tel:+49 6131 39-22122&quot;\n    },\n    &quot;align&quot;: &quot;wide&quot;,\n    &quot;showInActions&quot;: false,\n    &quot;allowNesting&quot;: true,\n    &quot;showExpandableContent&quot;: false,\n    &quot;expandableContent&quot;: &quot;&quot;\n}\">\n    \n<\/jgu-base-listitem>\n\n<jgu-base-listitem react-props=\"{\n    &quot;icon&quot;: &quot;map-marker-alt-solid&quot;,\n    &quot;title&quot;: &quot;Visitors\\u2019 address:&lt;br&gt;&lt;br&gt;Student Service Center&lt;br&gt;Forum universitatis &lt;br&gt;Entrance 1, 2nd floor &lt;br&gt;Johann-Joachim-Becher-Weg 2 &lt;br&gt;55128 Mainz, Germany&quot;,\n    &quot;uuid&quot;: &quot;1692005529395&quot;,\n    &quot;link&quot;: {\n        &quot;url&quot;: null\n    },\n    &quot;align&quot;: &quot;wide&quot;,\n    &quot;showInActions&quot;: false,\n    &quot;allowNesting&quot;: true,\n    &quot;showExpandableContent&quot;: false,\n    &quot;expandableContent&quot;: &quot;&quot;\n}\">\n    \n<\/jgu-base-listitem>\n\n<jgu-base-listitem react-props=\"{\n    &quot;icon&quot;: &quot;map-solid&quot;,\n    &quot;title&quot;: &quot;&lt;a href=\\&quot;https:\\\/\\\/startseite.uni-mainz.de\\\/campusplan\\\/\\&quot; data-type=\\&quot;link\\&quot; data-id=\\&quot;https:\\\/\\\/startseite.uni-mainz.de\\\/campusplan\\\/\\&quot;&gt;Campus map&lt;\\\/a&gt;&quot;,\n    &quot;uuid&quot;: &quot;1692005566325&quot;,\n    &quot;link&quot;: {\n        &quot;url&quot;: &quot;https:\\\/\\\/startseite.uni-mainz.de\\\/campusplan\\\/&quot;\n    },\n    &quot;align&quot;: &quot;wide&quot;,\n    &quot;showInActions&quot;: false,\n    &quot;allowNesting&quot;: true,\n    &quot;showExpandableContent&quot;: false,\n    &quot;expandableContent&quot;: &quot;&quot;\n}\">\n    \n<\/jgu-base-listitem>\n\n<jgu-base-listitem react-props=\"{\n    &quot;icon&quot;: &quot;arrow-right-solid&quot;,\n    &quot;title&quot;: &quot;&lt;a href=\\&quot;https:\\\/\\\/cms.zdv.uni-mainz.de\\\/studium\\\/0-landingpage-studium-platzhalter\\\/mein-studium\\\/service_beratung\\\/zsb\\\/\\&quot; data-type=\\&quot;page\\&quot; data-id=\\&quot;4372\\&quot;&gt;www.studium.uni-mainz.de\\\/zsb&lt;\\\/a&gt;&quot;,\n    &quot;uuid&quot;: &quot;1692005651114&quot;,\n    &quot;link&quot;: {\n        &quot;url&quot;: &quot;https:\\\/\\\/www.studium.uni-mainz.de\\\/en\\\/during-your-studies\\\/service-advising\\\/student-advisory-center\\\/&quot;\n    },\n    &quot;align&quot;: &quot;wide&quot;,\n    &quot;showInActions&quot;: false,\n    &quot;allowNesting&quot;: true,\n    &quot;showExpandableContent&quot;: false,\n    &quot;expandableContent&quot;: &quot;&quot;\n}\">\n    \n<\/jgu-base-listitem>\n\n<jgu-base-listitem react-props=\"{\n    &quot;icon&quot;: &quot;calendar-solid&quot;,\n    &quot;title&quot;: &quot;Advising appointments are available via video, by phone or in person. &lt;br&gt;&lt;br&gt;Appointments can be made via the &lt;a href=\\&quot;tel:+4961313922122\\&quot;&gt;hotline&lt;\\\/a&gt; (see contact details and service hours above). &lt;br&gt; &lt;br&gt;We are also happy to answer short questions via email.&quot;,\n    &quot;uuid&quot;: &quot;1692005784247&quot;,\n    &quot;align&quot;: &quot;wide&quot;,\n    &quot;showInActions&quot;: false,\n    &quot;allowNesting&quot;: true,\n    &quot;showExpandableContent&quot;: false,\n    &quot;expandableContent&quot;: &quot;&quot;,\n    &quot;link&quot;: {\n        &quot;url&quot;: &quot;&quot;\n    }\n}\">\n    \n<\/jgu-base-listitem>\n\n<\/jgu-base-contactcard>\n\n\n\n<\/jgu-base-tabsitem>\n\n<\/jgu-base-tabs><\/div>\n<\/div>\n    <div style=\"display: none\">\n        \n    <\/div>","protected":false},"excerpt":{"rendered":"<p>As a JGU student, you receive several documents such as your semester ticket and student ID card every semester. You can find a lot of helpful information on this page.<\/p>\n","protected":false},"author":55,"featured_media":0,"parent":48536,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-50309","page","type-page","status-publish","hentry"],"content_raw":"<!-- wp:jgu\/pageheader {\"items\":[{\"box\":{\"index\":\"Enrollment certificate \/ semester ticket \/ student ID card\",\"title\":\"Your Semester Documents\",\"link\":{\"url\":\"\",\"title\":\"Learn more\"}},\"color\":\"default\",\"image\":{\"url\":\"\"},\"imgCredit\":\"\",\"useVideo\":false,\"video\":false}],\"type\":\"border\",\"useBreadcrumb\":true} \/-->\n\n<!-- wp:columns {\"className\":\"\"} -->\n<div class=\"wp-block-columns\"><!-- wp:column {\"width\":\"25%\"} -->\n<div class=\"wp-block-column\" style=\"flex-basis:25%\"><!-- wp:jgu\/image {\"image\":{\"url\":null,\"id\":45530}} \/--><\/div>\n<!-- \/wp:column -->\n\n<!-- wp:column {\"width\":\"75%\"} -->\n<div class=\"wp-block-column\" style=\"flex-basis:75%\"><!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">As a JGU student, you receive several documents such as your semester ticket and student ID card every semester. You can find a lot of helpful information on this page. <\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:jgu\/alertbox {\"headline\":\"Good to know\",\"children\":\"You can submit applications to the responsible \\u003ca href=\\u0022https:\/\/www.studium.uni-mainz.de\/en\/during-your-studies\/service-advising\/student-advising-offices\/\\u0022\\u003estudent advising office\\u003c\/a\\u003e in order to receive these documents:\\u003cbr\\u003e- Transcript of records\\u003cbr\\u003e- Certificate of examination eligibility\\u003cbr\\u003e- Academic semester placement\\u003cbr\\u003e- Degree certificate (also duplicate copies)\",\"icon\":\"lightbulb-solid\"} \/--><\/div>\n<!-- \/wp:column --><\/div>\n<!-- \/wp:columns -->\n\n<!-- wp:search {\"label\":\"Search\",\"buttonText\":\"Search\"} \/-->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\"><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\"><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:jgu\/alertbox {\"headline\":\"Good to know\",\"children\":\"Your study history can be found in your core personal data sheet. This will be made available online on \\u003ca href=\\u0022https:\/\/jogustine.uni-mainz.de\/\\u0022\\u003eJOGU-StINe\\u003c\/a\\u003e every semester. \",\"icon\":\"lightbulb-solid\"} \/-->\n\n<!-- wp:jgu\/accordion {\"selected\":6} -->\n<!-- wp:jgu\/accordion-item {\"title\":\"Enrollment certificates \",\"init\":false,\"slug\":\"enrollment-certificates\"} -->\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">The enrollment certificates certify your status as a student. You will receive three documents which you can use for different purposes:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list {\"className\":\"wp-block-list has-big-font-size\"} -->\n<ul class=\"wp-block-list has-big-font-size\"><!-- wp:list-item -->\n<li>Core personal data sheet including all of the personal information we have for you<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Detailed enrollment certificate with information on your subject and academic semesters (e.g., for the <i>Baf\u00f6g<\/i> office)<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Document certifying your student status without naming your program of study&nbsp;<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">These documents can be found in one PDF file in <a href=\"https:\/\/jogustine.uni-mainz.de\/\" target=\"_blank\" rel=\"noreferrer noopener\">JOGU-StINe<\/a> (\u201cService\u201d &gt; \u201cMy documents\u201d) <\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:jgu\/alertbox {\"headline\":\"Good to know\",\"children\":\"Keep your core personal data sheets and the confirmation of exmatriculation you will receive after you end your studies. You might need these documents for your pension or if you want to enroll at a different university at a later date. \",\"icon\":\"lightbulb-solid\"} \/-->\n<!-- \/wp:jgu\/accordion-item -->\n\n<!-- wp:jgu\/accordion-item {\"title\":\"Duplicate copy of enrollment certificates\",\"init\":false,\"slug\":\"duplicate-copy-of-enrollment-certificates\"} -->\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">Enrollment certificates have been made available online on <a href=\"https:\/\/jogustine.uni-mainz.de\/\">JOGU-StINe<\/a> since the summer semester of 2016. <\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">Do you need enrollment certificates for semesters prior to the 2016 summer semester or are you unable to access JOGU-StINe because you have been exmatriculated for more than six months? In these cases, you will have to apply for a duplicate copy for a fee. One certificate costs <strong>EUR 15<\/strong>, each additional certificate <strong>EUR 4<\/strong>. <\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">You will need to transfer the <strong>duplicate copy fee<\/strong> to:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">Recipient:\u00a0<strong><strong>Johannes Gutenberg-Universit\u00e4t Mainz<\/strong><\/strong><br>BIC:\u00a0<strong>MALADE51WOR<\/strong>\u00a0(Rheinhessen Sparkasse)<br>IBAN:\u00a0<strong>DE05 5535 0010 0200 0184 06<\/strong> <br>Reference:\u00a0<strong><i>Zweitschrift<\/i> +name + student ID number<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:jgu\/alertbox {\"headline\":\"Please note\",\"children\":\"This bank account is \\u003cstrong\\u003eonly\\u003c\/strong\\u003e for paying the duplicate copy fee. Do \\u003cstrong\\u003enot\\u003c\/strong\\u003e use this bank account for transferring your semester fee for re-registration!\",\"icon\":\"exclamation-circle-solid\"} \/-->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">Send us the payment confirmation along with a scan of your <strong>identity card<\/strong><i> <\/i>via email<i> <\/i>to <a href=\"mailto:studsek@uni-mainz.de\">studsek@uni-mainz.de<\/a>. The duplicate copy will be sent to you via email.<\/p>\n<!-- \/wp:paragraph -->\n<!-- \/wp:jgu\/accordion-item -->\n\n<!-- wp:jgu\/accordion-item {\"title\":\"Semester ticket\",\"init\":false,\"slug\":\"semester-ticket\"} -->\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">All information about the Deutschland-Semesterticket can be found <a href=\"https:\/\/www.studium.uni-mainz.de\/en\/deutschland-semesterticket\/\" data-type=\"page\" data-id=\"81500\">here<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:jgu\/button -->\n<!-- wp:jgu\/button-item {\"text\":\"Deutschlandticket-Semesterticket\",\"link\":{\"url\":\"https:\/\/www.studium.uni-mainz.de\/en\/deutschland-semesterticket\/\",\"linkTarget\":\"\",\"rel\":\"\",\"id\":81500,\"title\":\"Deutschlandticket\",\"type\":\"page\",\"kind\":\"post-type\",\"opensInNewTab\":true}} \/-->\n<!-- \/wp:jgu\/button -->\n<!-- \/wp:jgu\/accordion-item -->\n\n<!-- wp:jgu\/accordion-item {\"title\":\"Student ID card\",\"init\":false,\"slug\":\"student-id-card\"} -->\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">Once you have been enrolled, you can access your student ID card in the JGU ID card app <i>JGU Ausweise<\/i>. In the following semesters, your student ID will be available in the app right after you re-register.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:jgu\/section {\"noSpace\": true, \"color\": \"dark\"} -->\n<div class=\"jgu-bgsection bg bg-dark\"><div class=\"content padding-medium\"><!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">If you need printed proof of your status as a JGU student, use your enrollment certificate, which is made available in English and German. You can download it from <a href=\"https:\/\/jogustine.uni-mainz.de\/\">JOGU-StINe<\/a>.<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:jgu\/section -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\"><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">The Data Center has collected all the important information on the JGU ID card app <a href=\"https:\/\/www.en-zdv.uni-mainz.de\/jgu-id-card-app\/\"><\/a>. This includes the minimum technical requirements your smartphone must meet.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:jgu\/alertbox {\"headline\":\"Good to know\",\"children\":\"If you have questions about the \\u003ci\\u003eJGU Ausweise \\u003c\/i\\u003eapp or the passport photo in the account manager, please contact the \\u003ca href=\\u0022https:\/\/www.en-zdv.uni-mainz.de\/\\u0022\\u003eData Center\u2019s hotline\\u003c\/a\\u003e. If you have questions about the digital semester ticket or your student status, please contact Student Services. \",\"icon\":\"lightbulb-solid\"} \/-->\n\n<!-- wp:jgu\/heading {\"tags\":{\"htmlTag\":\"h2\",\"classTag\":\"h3\",\"tag\":\"h2.h3\"},\"heading\":\"Four steps to your digital student ID card\\u003cbr\\u003e\"} \/-->\n\n<!-- wp:jgu\/process-sequence -->\n<!-- wp:jgu\/process-sequence-item {\"blockIndex\":0,\"image\":{\"id\":19772,\"url\":null},\"title\":\"Transfer the semester fee\"} -->\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">Pay the semester fee as usual by <strong>July 15<\/strong> (when re-registering for the winter semester) or by <strong>January 15<\/strong> (when re-registering for the summer semester).<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:jgu\/button -->\n<!-- wp:jgu\/button-item {\"text\":\"More on registration\",\"link\":{\"url\":\"https:\/\/www.studium.uni-mainz.de\/en\/during-your-studies\/organizing-your-studies\/re-registration\/\",\"linkTarget\":\"\",\"rel\":\"\",\"id\":32183,\"title\":\"R\u00fcckmeldung\",\"type\":\"page\",\"kind\":\"post-type\"}} \/-->\n<!-- \/wp:jgu\/button -->\n<!-- \/wp:jgu\/process-sequence-item -->\n\n<!-- wp:jgu\/process-sequence-item {\"blockIndex\":1,\"title\":\"Download the JGU ID card app \\u003ci\\u003eJGU Ausweise\\u003c\/i\\u003e\"} -->\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">The app <i>JGU Ausweise <\/i>is available in the Google Playstore and in the Apple App store.<\/p>\n<!-- \/wp:paragraph -->\n<!-- \/wp:jgu\/process-sequence-item -->\n\n<!-- wp:jgu\/process-sequence-item {\"blockIndex\":2,\"title\":\"Upload a passport photo\"} -->\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">Upload your passport photo in JGU\u2019s <a href=\"https:\/\/go.uni-mainz.de\/Mein-Account\">account manager<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:jgu\/alertbox {\"headline\":\"Please note\",\"children\":\"You must upload a passport photo in JGU\u2019s \\u003ca href=\\u0022https:\/\/account.uni-mainz.de\\u0022\\u003eaccount manager\\u003c\/a\\u003e before your student ID card can be displayed. Your photo must meet these requirements:\\u003cbr\\u003e- file type that your browser can process (e.g., JPG, JPEG)\\u003cbr\\u003e- image size must be less than 10 MB\\u003cbr\\u003eYou have six hours to change your photo after first uploading it. After that, you will not be able to upload another picture for 90 days.\",\"icon\":\"exclamation-circle-solid\"} \/-->\n<!-- \/wp:jgu\/process-sequence-item -->\n\n<!-- wp:jgu\/process-sequence-item {\"blockIndex\":3,\"image\":{\"id\":16079,\"url\":null},\"title\":\"Access your digital student ID card\"} -->\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">To log in, use the username and password for your JGU account. This is the same username and password you need to log in to JOGU-StINe.<\/p>\n<!-- \/wp:paragraph -->\n<!-- \/wp:jgu\/process-sequence-item -->\n<!-- \/wp:jgu\/process-sequence -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\"><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:jgu\/alertbox {\"headline\":\"Good to know\",\"children\":\"The \\u003cstrong\\u003edigital student ID card\\u003c\/strong\\u003e serves as proof of your student status at JGU, e.g., in the canteens or cafeterias on campus. Be sure to update the app regularly. \",\"icon\":\"lightbulb-solid\"} \/-->\n<!-- \/wp:jgu\/accordion-item -->\n\n<!-- wp:jgu\/accordion-item {\"title\":\"German pension insurance account clarification\",\"init\":false,\"slug\":\"german-pension-insurance-account-clarification\"} -->\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">If you are no longer enrolled at JGU and need a certification of your study periods for your statutory pension insurance carrier, you can request it using our <a href=\"https:\/\/www.studium.uni-mainz.de\/en\/during-your-studies\/organizing-your-studies\/german-pension-insurance-drv\/\">online form<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">To comply with data protection regulations, we require a scan or copy of your identity card in order to be able to process your application. You can send it to us via <a href=\"mailto:studsek@uni-mainz.de\" target=\"_blank\" rel=\"noreferrer noopener\">email<\/a>, fax (+49 6131-39-25402) or post. In order to be able to connect it to your application, please include the abbreviation <strong>\u201cDRV\u201d<\/strong>(<i>Deutsche Rentenversicherung<\/i>) either on the page or in the email subject line.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:jgu\/button -->\n<!-- wp:jgu\/button-item {\"text\":\"More on DRV\",\"link\":{\"url\":\"https:\/\/www.studium.uni-mainz.de\/en\/during-your-studies\/organizing-your-studies\/german-pension-insurance-drv\/\",\"linkTarget\":\"\",\"rel\":\"\",\"id\":2730,\"title\":\"Deutsche Rentenversicherung\",\"type\":\"page\",\"kind\":\"post-type\"}} \/-->\n<!-- \/wp:jgu\/button -->\n<!-- \/wp:jgu\/accordion-item -->\n\n<!-- wp:jgu\/accordion-item {\"title\":\"Reimbursement\",\"init\":false,\"slug\":\"reimbursement\"} -->\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">You can request reimbursement of your semester fee or tuition fees for various reasons:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list {\"className\":\"wp-block-list has-big-font-size\"} -->\n<ul class=\"wp-block-list has-big-font-size\"><!-- wp:list-item -->\n<li>If you were exmatriculated at the end of the semester but already paid the semester fee for the coming semester<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>If you are exmatriculating with immediate effect by <strong>April 30th (summer semester)<\/strong> or <strong>October 31st (winter semester)<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>If you were not re-enrolled\/re-registered despite having transferred the fee(s)<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>If you transferred the fee(s) twice or transferred too much<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>If you are obligated to pay the tuition fee but were granted an academic leave of absence. In this case, you can only be reimbursed for the tuition fee<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>If you waive your spot at the university after you have already been enrolled but before the beginning of the lecture period<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">You can apply for exmatriculation via <a href=\"http:\/\/jogustine.uni-mainz.de\/\">JOGU-StINe<\/a>. Make sure you pay attention to the <a href=\"https:\/\/www.studium.uni-mainz.de\/en\/during-your-studies\/organizing-your-studies\/exmatriculation\/\">deadlines<\/a> for exmatriculation and reimbursement.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">If you have a digital semester ticket, you do not have to apply for reimbursement separately. We will reimburse you for the semester fee automatically and invalidate your digital semester ticket.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">If you are entitled to reimbursement, <strong>the relevant sum will automatically<\/strong> be transferred back to the account it was transferred from. The reimbursement is generally completed within <strong>eight weeks<\/strong>. If your bank account information has changed, please send an email with the updated information to <a href=\"mailto:studsek@uni-mainz.de\">studsek@uni-mainz.de<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n<!-- \/wp:jgu\/accordion-item -->\n\n<!-- wp:jgu\/accordion-item {\"title\":\"Frequently asked questions about the semester documents\",\"init\":false,\"slug\":\"frequently-asked-questions-about-the-semester-documents\"} -->\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\"><strong>I did not get my digital semester ticket yet. What can I do?<\/strong><br>If you re-enrolled by the correct deadline and have received your enrollment certificates for the next semester in JOGU-StINe, your digital <a href=\"https:\/\/www.studium.uni-mainz.de\/en\/deutschland-semesterticket\/\" data-type=\"page\" data-id=\"81500\">semester ticket<\/a> will be available in the Mainzer Mobilit\u00e4t <i>Campusportal<\/i>. <br><br><strong>I am a student in Germersheim. Who can answer my questions about the regional transit ticket?<\/strong><br>Students of Faculty 06 (Germersheim campus) can have their questions about the semester ticket answered by the <a href=\"https:\/\/studium.fb06.uni-mainz.de\/service-und-informationen\/studierendensekretariat\/\">Student Service Center<\/a> there.&nbsp;You can also find information on the semester ticket on the <a href=\"https:\/\/asta.fb06.uni-mainz.de\/regelung-semesterticket\/\"> AStA website<\/a> (link in German).<br><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\"><strong>What can I do if my cell phone is too old?<\/strong><br>If your smartphone is too old or does not meet the necessary requirements, we will not be able to provide your student ID and semester ticket electronically. The printed enrollment certificate serves as proof of your student status. For a printed semester ticket, please contact Mainzer Mobilit\u00e4t.<br><br><strong>I was not able to show the ticket inspector my ticket due to technical problems. What can I do?<\/strong><br>If you use regional transportation (\u00d6PNV), you must be in possession of a valid ticket. Therefore, make sure your digital semester ticket can be accessed and your phone is sufficiently charged <strong>before you begin your journey<\/strong>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\"><a href=\"https:\/\/www.rmv.de\/c\/de\/fahrkarten\/infos-regeln\/befoerderungsbedingungen-tarifbestimmungen\/gemeinsame-befoerderungsbedingungen\">&gt;&gt; the RMV conditions of carriage<\/a> (link in German)<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\"><strong>How can I apply for reimbursement of the semester ticket portion of the semester fee from the AStA?<\/strong><br>Submit your application to the AStA <i>Verkehrsreferat <\/i>, which is responsible for student transportation. If your application is approved, we will invalidate your digital semester ticket.<br><br><strong>When will I be able to view my student ID card for the next semester?<\/strong><br>Your student ID card for the next semester can be viewed soon after you successfully re-register.<br><br><strong>Does my phone have to be connected to the internet for me to access my student ID card?<\/strong><br>Your phone must be connected to the internet via WiFi or mobile data in order to access your student ID card. Once you have accessed it, your student ID card can be viewed for the next 24 hours even if your cell phone is not connected to the internet. You must therefore regularly access your IDs via the internet.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\"><\/p>\n<!-- \/wp:paragraph -->\n<!-- \/wp:jgu\/accordion-item -->\n<!-- \/wp:jgu\/accordion -->\n\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\"><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:jgu\/heading {\"index\":\"Service \\u0026amp; advising\",\"tags\":{\"htmlTag\":\"h2\",\"classTag\":\"\",\"tag\":\"h2\"},\"heading\":\"Looking for more information?\"} \/-->\n\n<!-- wp:columns {\"className\":\"\"} -->\n<div class=\"wp-block-columns\"><!-- wp:column {\"width\":\"25%\"} -->\n<div class=\"wp-block-column\" style=\"flex-basis:25%\"><!-- wp:jgu\/image {\"image\":{\"url\":null,\"id\":18014}} \/--><\/div>\n<!-- \/wp:column -->\n\n<!-- wp:column -->\n<div class=\"wp-block-column\"><!-- wp:jgu\/tabs {\"stackMobile\":true,\"hasAllOpenButton\":false,\"initAllClosed\":false,\"layout\":{\"type\":\"flex\",\"flexWrap\":\"nowrap\",\"justifyContent\":\"left\",\"orientation\":\"vertical\"}} -->\n<!-- wp:jgu\/tabs-item {\"title\":\"Student Service Center\",\"slug\":\"student-service-center\"} -->\n<!-- wp:paragraph {\"className\":\"has-big-font-size\"} -->\n<p class=\"has-big-font-size\">If you have questions about your semester documents, please contact: <\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:block {\"ref\":9181} \/-->\n<!-- \/wp:jgu\/tabs-item -->\n\n<!-- wp:jgu\/tabs-item {\"title\":\"Student Advisory Center\",\"slug\":\"student-advisory-center\"} -->\n<!-- wp:block {\"ref\":87} \/-->\n<!-- \/wp:jgu\/tabs-item -->\n<!-- \/wp:jgu\/tabs --><\/div>\n<!-- \/wp:column --><\/div>\n<!-- \/wp:columns -->","_links":{"self":[{"href":"https:\/\/www.studium.uni-mainz.de\/en\/wp-json\/wp\/v2\/pages\/50309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.studium.uni-mainz.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.studium.uni-mainz.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.studium.uni-mainz.de\/en\/wp-json\/wp\/v2\/users\/55"}],"replies":[{"embeddable":true,"href":"https:\/\/www.studium.uni-mainz.de\/en\/wp-json\/wp\/v2\/comments?post=50309"}],"version-history":[{"count":15,"href":"https:\/\/www.studium.uni-mainz.de\/en\/wp-json\/wp\/v2\/pages\/50309\/revisions"}],"predecessor-version":[{"id":193086,"href":"https:\/\/www.studium.uni-mainz.de\/en\/wp-json\/wp\/v2\/pages\/50309\/revisions\/193086"}],"up":[{"embeddable":true,"href":"https:\/\/www.studium.uni-mainz.de\/en\/wp-json\/wp\/v2\/pages\/48536"}],"wp:attachment":[{"href":"https:\/\/www.studium.uni-mainz.de\/en\/wp-json\/wp\/v2\/media?parent=50309"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.studium.uni-mainz.de\/en\/wp-json\/wp\/v2\/categories?post=50309"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.studium.uni-mainz.de\/en\/wp-json\/wp\/v2\/tags?post=50309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}