Welcome to the JGU Student Service Center. We are your first point of contact for general questions about applying and studying at Johannes Gutenberg University (JGU) Mainz.
| Director: | Silke Hennen |
| Deputy director: | Ricarda Weistand |
| Address for visitors: | Johann-Joachim-Becher-Weg 2 (Forum universitatis, entrance 1, 1st floor) Student Service Center 55128 Mainz |
The Hotline and Information Desk teams are happy to provide initial information via email, telephone, or in person on the following topics:
- General information about Student Services
- Questions about the courses offered at JGU
- Questions about the application process, application deadlines, and applying online
- Questions about the recognition process, the deadlines to be observed, and applying online
- Questions about the provision of semester documents on JOGU-StINe
- Questions about changing subjects and how to do it
- Questions about degree programs and the respective contacts
- Questions about organizing your studies (for example, an academic leave of absence or an exmatriculation)
- Appointments with the Student Advisory Center and second-level support
| Director: | Aynur Şen |
| Deputy director | Melina Heide |
| Staff | Lydia Berkmiller, Carmen Elvira Braun, Meryem Selda Cöl, Rachel Friedrich, Noah Ben Green, Lia Kim, Florian Leißler, Niklas Müller, Nicola Priore, Angela Schmitt, Jacqueline Strohm, Sibell Turus, Magdalena Zdravkovic, Sylvia Zwick |
Please check in advance whether Student Services is responsible for your request.
On our website, we have compiled information on the most important topics related to studying and answers to the most frequently asked questions.
…a transcript of records or my degree certificate?
…an academic semester placement?
…information about beginning my studies and my course program?
…information on course and exam registration?
…information on the TAN procedure?
…support with technical problems with the online application and JOGU-StINe?
…support with questions about my JGU account or my student email address?
…information about BAföG?
…individual support?
…change my subject.
…take a break from my studies.
…end my studies.
…complete a second degree.
…apply for a master’s degree.
…obtain a doctorate from JGU.
…spend a semester abroad.
Still haven’t found what you’re looking for? Maybe one of the following services can help:
The University Admission office takes care of matters such as:
- The application process for German and European students
- The admissions process for German and European students
Additionally, the team responsible for international affairs takes care of the following:
- Recognition of foreign certificates and diplomas
- Application and admissions for non-European students
| Director: | Ricarda Weistand |
| Deputy director: | Alexandra Lorenz |
| Staff for national affairs: | Andreas Doroschenko, Kirsten Hach, Monika Kaden, Leonie Kranz, Janine zu Jeddeloh |
| Staff for international affairs: | Cristiana Arras, Isabell Backhausen, Christa Bettag, Stefanie Gregetz, Matthias Reeker, Anette Rücker, Münevver Sağlam, Nadine Torres |
| Open consultation hours (second-level support): | Tuesdays 10:00 am−12:00 noon Thursdays 1:00−3:00 pm |
The Student Administration Office deals with the following:
- Re-registration
- Leave of absence
- Exmatriculation
- Name change
- Enrollment certificates
- Swapping places
- Information for the German Pension Insurance (DRV)
- Central Contact Point for Student Maternity Protection (ZASM)
- Office of Accessibility (SBS)
| Director: | Nadine Bohne |
| Deputy director: | Daria Dengler |
| Student Administration team: | Laura Gabel, Birgit Hadank, Martin Hanisch, Luca Kitic, Romina Link, Priscilla Rapp, Nicole Schmitt, Katja Thiemann, Klara Estela Weber |
| Accessibility Office staff: | Patrick Schiffner |
| Open consultation hours (second-level support): | Tuesdays 10:00 am−12:00 noon Thursdays 1:00−3:00 pm |
| Appointments: | You can use the hotline to make in-person or telephone appointments. |
| Office hours for tuition fees: | Please email any questions you may have about mandatory tuition fees to studsek@uni-mainz.de. After reviewing your request, we will respond by email or phone. If necessary, we can also schedule an appointment for a personal consultation. |
We are your first point of contact for general questions about applying and studying at JGU:
We are your first point of contact for general questions about accessibility and studying at JGU:
