Welcome to the JGU Student Service Center. We are your first point of contact for general questions about applying and studying at Johannes Gutenberg University (JGU) Mainz.
| Date | Study Information Service | University Admissions | Student Administration |
|---|---|---|---|
| Sept 7 – 11 | Tue, Sept 8, Hotline and Information Desk closed in the morning, available in the afternoon | no open consultation hours of second-level support | no open consultation hours of second-level support |
| Sept 14 – 18 | no open consultation hours of second-level support, no appointments | no open consultation hours of second-level support, no appointments | |
| Sept 21 – 25 | no open consultation hours of second-level support, no appointments | ||
| Sept 28 – Oct 2 | Wed, Sept 30, morning: Hotline closed, Information Desk available Afternoon: Hotline available, Information Desk closed | ||
| Oct 5 – 9 | Tue, Oct 6, Hotline and information desk closed all day | Tue, Oct 6, no open consultation hours of second-level support | Tue, Oct 6, no open consultation hours of second-level support |
| Oct 26 – 30 | no open consultation hours of second-level support, no appointments |
Nov 2 – 6: During this week, we cannot access the campus management system and therefore cannot view specific applications. For general inquiries, all services including second-level support are available on Tue, Nov 3, and on Thu, Nov 5, from 10 am – 12 noon.
| Director: | Silke Hennen |
| Deputy director: | Ricarda Weistand |
| Address for visitors: | Johann-Joachim-Becher-Weg 2 (Forum universitatis, entrance 1, 1st floor) Student Service Center 55128 Mainz |
The Hotline and Information Desk teams are happy to provide initial information via email, telephone, or in person on the following topics:
- General information about Student Services
- Questions about the courses offered at JGU
- Questions about the application process, application deadlines, and applying online
- Questions about the recognition process, the deadlines to be observed, and applying online
- Questions about the provision of semester documents on JOGU-StINe
- Questions about changing subjects and how to do it
- Questions about degree programs and the respective contacts
- Questions about organizing your studies (for example, an academic leave of absence or an exmatriculation)
- Appointments with the Student Advisory Center and second-level support
| Director: | Aynur Şen |
| Deputy director | Melina Heide |
| Staff | Lydia Berkmiller, Carmen Elvira Braun, Karim Briki, Rachel Friedrich, Noah Ben Green, Lena Katharina Henkel, Lia Kim, Deniz Lama, Florian Leißler, Niklas Müller, Nicola Priore, Svenja Reith, Sibell Turus, Magdalena Zdravkovic, Sylvia Zwick |
Please check in advance whether Student Services is responsible for your request.
On our website, we have compiled information on the most important topics related to studying and answers to the most frequently asked questions.
…a transcript of records or my degree certificate?
…an academic semester placement?
… …information about beginning my studies and my course program?
… …information on course and exam registration?
…information on the TAN procedure?
… …support with technical problems with the online application and JOGU-StINe?
… …support with questions about my JGU account or my student email address?
… …information about BAföG?
…individual support?
…change my subject.
…take a break from my studies.
…end my studies.
…complete a second degree.
…apply for a master’s degree.
…obtain a doctorate from JGU.
…spend a semester abroad.
Still haven’t found what you’re looking for? Maybe one of the following services can help:
University Admissions takes care of matters such as:
- Recognition of foreign certificates and diplomas
- Getting a university entrance qualification (Hochschulzugangsberechtigung, HZB) for individuals with a vocational qualifications
- Application
- admissions
- Enrollment
- Pre-university program
- Registration for doctoral candidates
| Director: | Ricarda Weistand |
| Deputy director: | Alexandra Lorenz |
| Staff: | Andreas Doroschenko, Anette Rücker, Christa Bettag, Christine Bobb, Isabell Backhausen, Janine zu Jeddeloh, Kirsten Hach, Klara Estela Weber, Leonie Krantz, Matthias Reeker, Monika Kaden, Münevver Sağlam, Nadine Pfeiffer-Torres, Stefanie Gregetz |
| Open consultation hours (second-level support): | Tuesdays 10:00 am−12:00 noon Thursdays 1:00−3:00 pm |
The Student Administration Office deals with the following:
- Re-registration
- Leave of absence
- Exmatriculation
- Name change
- Enrollment certificates
- Swapping places
- Information for the German Pension Insurance (DRV)
- Central Contact Point for Student Maternity Protection (ZASM)
- Office of Accessibility (SBS)
| Director: | Dennis Bauer |
| Deputy director: | Daria Dengler |
| Student Administration team: Unit staff: | Birgit Hadank, Martin Hanisch, Luca Kitic, Romina Link, Niklas Padberg, Hauke Petersen, Priscilla Rapp, Nicole Schmitt, Katja Thiemann |
| Accessibility Office staff: | Patrick Schiffner, Katharina Scholz |
| Open consultation hours (second-level support): | Tuesdays 10:00 am−12:00 noon Thursdays 1:00−3:00 pm |
| Appointments: | You can use the hotline to make in-person or telephone appointments. |
We are your first point of contact for general questions about applying and studying at JGU:
We are your first point of contact for general questions about accessibility and studying at JGU:
